17OCT2021 Jason B Arrived to club member service call, spoke with John about what was happening. Their OG&E thermostat has been buzzing lately. After speaking with OG&E about it they were advised to contact us. When I inspected the thermostat I found no visible damage to the board, However there was a smell. ran system in all modes. When I tried to connect to the OG&E Network I received a network error. This thermostat is defective and can no longer connect to the OG&E Network.