Luis was Great. He went out of his way to find and fix the problem. He was caring and very nice. Thank you Luis, l will for sure remember your name.
Great service !!!!!!! Noah is an excellent technician !!!!!!! Friendly, great personality and very knowledgeable and his work.
Service technician very thorough. Does an excellent job in cleaning and servicing unit. Cleans up very well after he is done, very courteous and patient in answering questions, and has a great attitude. Always recommend Rodney and Jackson and Sons to anyone needing heating and air work.
Performed ESA, no issues found at today’s visit. Tech serviced system, system is back on and cooling/heating.
Upon arrival tech was shown the mini split was barely moving any air due to a dirt blower wheel. Tech removed blower wheel and brushed and cleaned it, reinstalled and started system. System began moving more air. System is back operational at this time.
Upon arrival tech began replacing blower motor. Due to homeowner not being home tech jumped G to 24v and observed blower coming on at half capacity, Added Y1 to 24v and compressor and outdoor fan came on also. Tech also had homeowner adjust temp through app nd system ran. Informed homeowner that blower was coming on but to cycle through operations at thermostat to ensure everything comes on. System is back operational at this time.
Upon arrival tech was informed that system outside was running but could not feel any air coming from vents over the weekend so homeowner turned breakers off. Tech turned breakers back on and gave system a call from the thermostat. Found compressor and od fan coming on but not blower motor. Checked for 24v and 240v at motor and it was receiving both which indicates a failed motor. Homeowner approved replacement of motor under warranty. Breaker is left off at disconnect beside unit until motor can be replaced.
Tech washed and serviced unit no challenges found at this time. Replaced a 24x24x1 filter. Unit is cooling with a delta T of 16.
Cycled system found suction pressures slightly low at 120PSI. All components operating properly. Found dining room filters clogged. Replaced filters and monitored pressures. Suction pressure increased to 138PSI and system is now operating within specs with a changeover of 17. Verified compressor contactor is not welding shut. Verified system is draining properly as well. Set thermostats to 70 per request.
Replaced compressor/bi-flow filter drier. Installed surge protector. Passed positive pressure test and pulled vacuum. Charged with 7lbs 3oz of R410a. System is up and cooling.
Found dining room system completely frozen upon arrival. Disconnect is pulled at condenser. Unable to thaw due to store closing shortly after tech arrived. AC only system. Left fan to ON position. Coil will need to thaw overnight and we will return as soon as possible. Spoke with Penny.
Tech returned to drop off (2) 14x24x1 filters left on porch.
Tech washed and serviced unit found no challenges at this time. Customer wasn’t home and requested an email of the estimate to extend their maintenance plan. Left 2 14x24 at door, Couldn’t get delta T customer wasn’t home.
Tech washed and serviced unit found compressor testing yellow on Tempstar package unit. Recommended hard start kit, customer wasn’t interested at this time. Used a 16x20 and a 20x20. Downstairs is cooling with a delta T of 16. Upstairs is cooling with a delta T of 17.
Tech found multiple burnt plugs for blower as well as blower fan relay with 2 sequence double stack had burnt up. Tech did see water on plugs.tech suspected water dripped onto plugs and caused a short and burnt up wires and relay with sequencers. Tech built up an estimate to perform repairs. Due to age of system tech recommends replacing system. Tech called office was informed the will call to schedule.
Tech washed and serviced unit per service agreement, tech found no challenges at today’s visit, system is back up and running with a delta t of 18 degrees customer renewed psa
Tech washed and serviced unit and found compressor starting to pull higher amps on start up with age tech recommended hard start Kit customer is interested but would have to wait due to having to renew today customer renewed esa 1 sys unit is up and cooling with a delta t within specs
Tech performed service on trane package unit. Customer declined renewal. Stated will call office later about renewal. Found no other challenges at todays visit.