I am new to the area . There are many heating and cooling company’s , glad I got hooked up with a good one .
Overall Experience
Quality
Experience
Punctuality
I woke to a cold house Saturday 1-30-21 and called Jackson and Son's around 7:00 am. They were very helpful and dispatched Mathew out to my house and he arrived around 11:00 am the same day! I knew Mathew from a previous visit too my residence. He was very professional, friendly and answered all my questions. He found the problem in a matter of minutes, explained what had happened and then replaced the defective switch and further did a systems check to make sure nothing else was amiss! Excellent Tech!!! My only gripe was I thought the switch was a little/ a lot pricey for a sensor switch the size of my thumb nail but if it doesn't work it doesn't work! Anyways great response time, excellent service as always. Did I mention the replacement part being a shocker? Lol, ya get what ya pay for!
Overall Experience
Quality
Experience
Punctuality
Matthew was very courteous and professional. He explained the problem and suggested several repair options. He was very knowledgeable and had great communication skills.
Overall Experience
Quality
Experience
Punctuality
Great service! The young man that came was very knowledgeable and was very professional!
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Having a lot of trouble with my new system has been very stressful. My son suggested I call you guys and that was the best decision I ever made. Everyone is so nice and professional. Thanks to everyone for a job well done.
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Sebastian was very knowledgable and professional! He took time to address all of my concerns today. Thank you for sending such a kind and professional young man to our home.
Overall Experience
Quality
Experience
Punctuality
Tech is servicing a Carrier split system.
Tech performed hvac cleaning on tempstar to extend unit life and installed a surge protector on unit.
Performed service and cleaning of Coleman split system.
Technicians removed the old broken down unit and replaced it with a new efficient Goodman package heat pump
Tech is servicing a Santa Fe dehumidifier.
