I woke to a cold house Saturday 1-30-21 and called Jackson and Son's around 7:00 am. They were very helpful and dispatched Mathew out to my house and he arrived around 11:00 am the same day! I knew Mathew from a previous visit too my residence. He was very professional, friendly and answered all my questions. He found the problem in a matter of minutes, explained what had happened and then replaced the defective switch and further did a systems check to make sure nothing else was amiss! Excellent Tech!!! My only gripe was I thought the switch was a little/ a lot pricey for a sensor switch the size of my thumb nail but if it doesn't work it doesn't work! Anyways great response time, excellent service as always. Did I mention the replacement part being a shocker? Lol, ya get what ya pay for!
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Matthew was very courteous and professional. He explained the problem and suggested several repair options. He was very knowledgeable and had great communication skills.
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Great service! The young man that came was very knowledgeable and was very professional!
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Having a lot of trouble with my new system has been very stressful. My son suggested I call you guys and that was the best decision I ever made. Everyone is so nice and professional. Thanks to everyone for a job well done.
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Sebastian was very knowledgable and professional! He took time to address all of my concerns today. Thank you for sending such a kind and professional young man to our home.
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Tech is servicing a Goodman split system.
Maintenance on tempstar package heat pump
