Someone came out very quickly to speak to us about our options. Our AC unit is original to the house and we knew it was time to replace it. After we choose our option, it was installed in 2 weeks. We know that there is a labor shortage, so we were patient. The two men who came out to install the unit were very polite and efficient. We always trust Jackson and Sons with our AC/Heating systems. It might be pricey, as some report, but it’s done right.