From the systems quote through installation, service was excellent! And the speed of service was fantastic. My ac unit went out on Monday afternoon and by Thursday afternoon I had a new unit installed.
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I cannot say enough about Chris. He was the lead on an a/c installation team. He called 30 minutes before arriving - and arrived at the scheduled time. He was very pleasant, and knowledgeable. He answered all questions to satisfaction. Chris explained the entire process, and how the two-stage a/c worked, as well as what to expect from the heat pump, as I have never experienced how a heat pump works. When finished, Chris cleaned up everything as though he had never been there. What an exceptional employee!
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John came out to my house as part of an a/c installation team. He was extremely knowledgeable and courteous. He explained the workings of the thermostat clearly and in layman’s terms that I (or anyone) could understand. He answered all questions with patience and clarity.
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Jake’s always does a great job. They evaluate heating and cooling system well, give feedback And take pride in their work to keep equipment running efficiently. Cameron did a great job today !!!!
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Had a minor plumbing issue and Donnie from Jake’s found it, thoroughly explained my options and then fixed it.
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It has been a great experience so far. Everyone has shown up as they had promised to be and everyone I have dealt with has been very pleasant and professional. They made sure everything was working as it should before they left.
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Wonderful service. Great price. On time, efficient, well worth it.
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Gary was polite and informative. He went above and beyond answering all of my questions and even giving suggestions. If I have any other heating or cooling issues I'm calling Jake's.
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We have been using them for a couple of years now. We have been definitely satisfied. They have one of the best service plans in the industry. Trust me, I definitely did my research before we selected Jake’s. You will not be disappointed.
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Awesome customer service. Very respectful
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Ran new duct and insulated supply and return duct in basement
Installed new air conditioner and evaporator coil
Installation of secondary drain pan & safety switch
