From the systems quote through installation, service was excellent! And the speed of service was fantastic. My ac unit went out on Monday afternoon and by Thursday afternoon I had a new unit installed.
I cannot say enough about Chris. He was the lead on an a/c installation team. He called 30 minutes before arriving - and arrived at the scheduled time. He was very pleasant, and knowledgeable. He answered all questions to satisfaction. Chris explained the entire process, and how the two-stage a/c worked, as well as what to expect from the heat pump, as I have never experienced how a heat pump works. When finished, Chris cleaned up everything as though he had never been there. What an exceptional employee!
John came out to my house as part of an a/c installation team. He was extremely knowledgeable and courteous. He explained the workings of the thermostat clearly and in layman’s terms that I (or anyone) could understand. He answered all questions with patience and clarity.
Jake’s always does a great job. They evaluate heating and cooling system well, give feedback And take pride in their work to keep equipment running efficiently. Cameron did a great job today !!!!
Had a minor plumbing issue and Donnie from Jake’s found it, thoroughly explained my options and then fixed it.
It has been a great experience so far. Everyone has shown up as they had promised to be and everyone I have dealt with has been very pleasant and professional. They made sure everything was working as it should before they left.
Wonderful service. Great price. On time, efficient, well worth it.
Gary was polite and informative. He went above and beyond answering all of my questions and even giving suggestions. If I have any other heating or cooling issues I'm calling Jake's.
We have been using them for a couple of years now. We have been definitely satisfied. They have one of the best service plans in the industry. Trust me, I definitely did my research before we selected Jake’s. You will not be disappointed.
Awesome customer service. Very respectful
Ran new duct and insulated supply and return duct in basement
Ac and furnace service
Installed new air conditioner and evaporator coil
Installed new hvac system
Installed new drain pan and cop switch
Installation of secondary drain pan & safety switch
Installed new heat pump and air handler
Furnace and heat pump replacement