Very friendly and informative individual, it was a pleasure to have him visit. I wish him the best in the future on the sales team.
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Don and Sam did an excellent job on repairing my water heater. They were polite and professional throughout the repair.
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Initially it started off bad, has had a small fire due to a possible spark created from outside ac unit through copper line. Fire was extinguished quickly prior to anything being hooked up. I felt at ease as management was called to check it out and they called in an electrician at their expense. Everything checked out by electrician with current wiring, etc. From that point forward, things went smoothly and they met my expectations for my special requests, as previous unit was poorly installed. Work is professional and I would recommend them.
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The plumbing inspection Chad did was way more than what your competition has done for us in the past. He found answers to questions they couldn't and pointed out things the others should have but didn't. He went above and beyond what we expected, I highly recommend Jake's!
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We had a blocked garbage disposal drain and we could not get it fixed. I called Jake's on Friday and Chad came out Saturday morning. He had it unblocked in minutes (of course) and recommended a new garbage disposal. He was friendly, efficient and didn't call me an idiot...because I was!
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Josh is a great guy. He really cares about his customers. I just wish that after every time we have something done we didn’t have to have someone out within a few days or a week. This is all brand new equipment But when you send Josh he always gets it figured out for us.
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Chad was very professional went to work and got it done in a timely matter while still being friendly.
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Today, Matt, Adain, and Keegan spent the day doing an installation of an new HVAC system and water heater. They worked together very well as a team. As the install progressed they took time to explain each step and ask questions. I was extremely pleased with the quality of work and attention to detail!
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