108 E. Main St.
Knightstown, IN 46148
765-345-9329

Local Reviews
for mccordsville, in

Rated 4.9 out of 5 stars based on 18 customer reviews

I was totally pleased with the professionalism and courtesy of the plumber

10 out of 10stars

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More than satisfied!

After two other very poor customer service requests (other companies), I found Jake’s. I called them late at night after other company was a ‘no show’. I got an almost immediate response saying they would call me back the next morning to set an appointment. They called about 8:30 am the following morning. Appointment set for this morning. Last night (evening) I got a call that they could come then if I wanted them to. Since I was not home, I left the appointment for today. My technician was Gary. He called about 20 minutes ahead to let me know he was on his way. He arrived about 5-10 min early. He thoroughly checked everything; then gave me the bad news. “Best to get a new furnace, etc.”. When I told him I absolutely could not afford that, he said he’d check further to see if he could fix it, at least for now. After a good while, he said he felt he found the problem...corrosion from a previous ‘water’ issue. He didn’t know if he’d be able to do the repair...not having the parts or if they were available any longer. He took pictures and is going to find out... Then he proceeded to work to do a repair with what was a ailable. After a while, he said ‘I think I got it!’ I was thrilled!!! Yes; it was fixed and I have heat again. Gary also showed and explained the thermostat and checked (changed) the filter. He is going to check on a reply part for the corroded part and filters for the special filter system I have. He also told me about the annual maintenance program, which I will be taking. My cost? $427. This was more than I had budgeted but much less than I feared. I was very happy with the customer sr I e and follow thru; plus the fact Gary knew what he was doing and got me taken care of. Communicating about the issues was a huge plus!!! I plan to use them going forward and will let friends know!

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Great

Always professional. Great service.

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Professional service

Professional, quick to come & quickly repaired.

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Great service.

Plumber figured out the problem and fixed it right away.

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Great Service

Dwayne was friendly and diagnosed the problem immediately. He shared with me the challenge and was able to provide a quick resolve.

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Great service and technician

Your technician was wonderful

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Great service

Everything went great!

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Very friendly, helpful and professional

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Excellent Service

Donny is a real professional. On time, efficient, tidy, and personable. Highly recommend Donny.

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Job Locations
for mccordsville, in

Don F.

Don F. Job Checkin

Plumbers needed


Gary L.

Gary L. Job Checkin

Technician needed furnace repair


Josh A.

Josh A. Job Checkin

Leaking toilet


Josh A.

Josh A. Job Checkin

Inspection


Gary L.

Gary L. Job Checkin


John S.

John S. Job Checkin

Replaced defrost board

Replaced defrost board

Robert B.

Robert B. Job Checkin

Ac not working

Ac not working

Josh A.

Josh A. Job Checkin

Water heater leaking


Chris M.

Chris M. Job Checkin

Water heater leaking

Water heater leaking

Chris P.

Chris P. Job Checkin

Installing Gas line

Installing Gas line

Chris M.

Chris M. Job Checkin

Water heater leaking

Water heater leaking

Chris M.

Chris M. Job Checkin

Water heater leaking


Chris M.

Chris M. Job Checkin

Water heater leaking


Chris P.

Chris P. Job Checkin

Installing new gas line


Robert B.

Robert B. Job Checkin

Air conditioner not blowing air

Air conditioner not blowing air