Checked thermostat temp versus meter temperature and found it to be acceptable, checked temperature differential and refrigerant charge, found unit to be working within specification, unit could have intermittent txv issues, told customer to run it and if it has any issues to call but don't turn it off.
Checked unitfound found return box still had water unitfound from leak pothole in box to rainwater system ok
Found draining stopped up cut and cleaned drainlineflooed drain pan and checked forthe leaks systemically condition