Terrible

Theresa from Howell, MI

We had two appliances repaired. The part for the dishwasher was on backorder, so instead of coming out to repair the dryer when that part was in, they were going to wait until the parts for both appliances came in. After 3 weeks without a dryer, we finally called DTE, and they called and had them come out. The dishwasher part took quite a bit longer, which I totally understand. I just didn’t appreciate being made to live without a dryer for 3 weeks when the part was sitting in their office.

Response from J.E. Johnson Services, Inc.:

Unfortunately, when contracted through DTE we have to wait on them for the part and their instructions on when to return to the customers home. We are truly sorry for the inconvenience this caused the customer. This issue was resolved.

Great service

Matthew from Howell, MI

Response from J.E. Johnson Services, Inc.:

"Thank you for taking the time to tell us about your experience. We are thrilled that you had such a great experience with our staff. If you would take a moment to ""LIKE"" our Facebook page and possibly leave a review there we would greatly appreciate it as we're working to build our social media presence. https://www.facebook.com/jejohnsonheatingcooling/ Julie ~ Business Engagement Coordinator"

Great service

Wayne from Howell, MI

Very professional

Good Experience

Tom from Howell, MI

Justin was very polite and professional. I would definitely recommend using JE Johnson based on the experience I had with today’s service call. Thank You

Very professional

Michelle from Howell, MI

Furnace Repair

Melody from Howell, MI

both men were very professional, friendly and helpful.

GREAT SERVICE

Robert from Howell, MI

Service was GREAT. A/c is working GREAT! Thanks for Great Service.

Justin was very knowledgeable and helpful

Kelly from Howell, MI