Chance and crew are too pros. I had a heater and water boiler fail within 7 months. Both times they came out the same day and and replaced units. Fair price and great service!
I received prompt and courteous service. The work that was done and completed was outstanding.
Response from O'Donnell Plumbing, Heating & Air:
Many thanks for your great review. We certainly appreciate your loyalty to our Company over the years!
I called on a Friday morning with no heat. Chance was able to stop by that afternoon to assess the issue - turns out I needed a new system… but on Monday morning, Chance and John arrived and replaced the system! While they were doing their quality assurance checks after replacing the system, they noticed some potential issues. They stayed 2 hours later than needed to make sure all parts were operating to optimum efficiency to ensure I didn’t have any issues after they left. Truly a wonderful experience! Highly recommend!
Response from O'Donnell Plumbing, Heating & Air:
Thank you Megan for recognizing the hard work and dedication that Chance, Michael and John provided at your home. We appreciate your business and thank you for the 5 star review!
Response from O'Donnell Plumbing, Heating & Air:
Thank you very much for your business!
O’Donnell plumbing and staff are consummate professionals from the owner to plumbers to office staff. Job was completed fast and quote was accurate. No charge for follow up. I give this firm my highest recommendation
Response from O'Donnell Plumbing, Heating & Air:
Many thanks for this awesome review and your business!
I woke up Sunday morning to a freezing cold house. Since O’Donnell’s installed my heater I called them Chance came over within a short time of me calling and tried his best to get me up and running. As it turns out I needed a part to be ordered. The team went above and beyond to get my service back up and running as quick as possible. Chance has to make 3 additional trips to my house and each time he came with a smile and a promise I would be back as soon as possible. I am so grateful
Good fast professional services
Response from O'Donnell Plumbing, Heating & Air:
Thank you Mr. Taylor.... we sincerely appreciate your business
The work area was narrow and the installation was challenging due to space limitations.
Response from O'Donnell Plumbing, Heating & Air:
Thank you...we appreciate all the years you have been a dedicated customer!
Thank you for replacing our hot water heater so quickly during this pandemic. I appreciate how thorough your technicians were in explaining their analysis of our issues and how to fix them. We are very pleased with the results. You guys are the best!
From scheduling with Taylor through actual AC inspection by technicians, prompt, pleasant, professional, no-drama experience. Techs answer any questions you have and are the kind of people you are confident and comfortable having in your home. Taylor keeps you informed of timing and is a pleasure to work with.
Steve was great once again. I’ll always use ODonnell for all of our HVAC needs. Timely, personable and effective.
Steve and Tom were both great. They arrived early, got to the root of the problem, didn’t take any shortcuts and were helpful in explaining the issues and what can be done to prevent further ones. I will definitely use them again.
John was professional and knowledgeable, but $1450 to install a humidifier is more than double the estimated cost I received from another professional HVAC/Plumbing company.
Supplied and installed new Wolverine Brass Comfort Height Toilet
Inspecting hvac equipment after flooding in basement.
Replacing draft inducer motor on furnace.
Repair / Replacement of rotted vent pipe on furnace