I’ve been a Just Right customer for over 5 years because I like their no pressure laidback technicians. During past maintenance appointments we’ve talked about kids, homes, favorite restaurants and life in general. But the last visit was much different. The technician asks me health questions like “Are you experiencing dry mouth or throat? Is your skin feeling dry?” So I’m thinking maybe he wants to refer me to a dermatologist or an ear nose and throat doctor. But alas, he wants me to purchase a humidifier. He comes back a few minutes later and says that he found dust in my furnace (what a shock! Dust in Utah!) So I’m thinking maybe he probably cleaned it out or something. But alas, he wants (pressures) me to pay $400 to clean it out, and $2500 to install an air purifier. So what exactly am I paying for when he comes out for a maintenance appointment? My doctor charges less to diagnose my health issues (and he’s actually qualified to do so). Maybe I should hire my doctor to look at my HVAC system twice a year too.
