Answered all my questions and gave me helpful tips.
Our service technician (Josh) went well above and beyond our expectations. In addition to servicing our furnace, he programmed our thermostat and even solved a mystery blower issue. He was very knowledgeable, and patiently shared some of his expertise with us. I highly recommend Kappler Mechanical and Electrical and their technician, Josh.
Would definitely call Kappler again!
Josh completed everything in an hour and explained the details well.
Josh arrived early and went right to work. Showed me the defective part and a short time later the job was done.
Called at 8:45 this morning. They were out here at 9:15. Fixed my AC. Explained what the problem was. Unit is working great and cleaned it up for me too.
I feel they are open and honest and watching them work I could tell they care about what they do, how they do it and want to take care of the people they serve. Very much appreciated. I don't know about pricing, I went with a recommendation from my neighbor and didn't price out comparable equipment. I felt treated fairly.
Love Kappler Mechanical. Fast, friendly and always gets the job done right!
Brian was helpful and informative and was able to fix my 27 y/o AC right away. Thanks!
Josh was very personable and professional in his presentation and workmanship. The charges were reasonable under the circumstances. He could have worked more efficiently with a better tool set on his truck including portable lighting, pipe wrenches, and a cell phone charger and/or built-in vehicle GPS.
Thank you Kappler Mechanical and thank you Josh. Josh was sent to my house to clean my furnace.Josh was the best service person I have ever had. Great knowledge, explained how my system worked, and I was charged a fair price for an outstanding job. I will only call Kappler for all my furnace and electrical needs.
Annual tune up on Trane XB13 air conditioner
Annual maintenance on Trane XC95 furnace and tankless water heater
Annual maintenance on Trane XC95 furnace and tankless water heater
Changed out bad solenoid valve on Trane humidifier
Annual maintenance on trane and Bryant furnace and AC
Tune up on Lennox furnace and air conditioner
Changed module on blower motor for trane furnace