(1-3) CC on file. Spoke with John, the property owner (626) 536-8089, and Victoria, the tenant (626) 422-5564. She will be home around 1pm, but has a physical therapy appt so she needs to leave at 2pm, but she will be back again around 3pm. She will be leaving her front door unlocked for you, since she won't be there the whole time. Her shower drain is backed up. No other current backups. Please call John with findings and to get approval on any pricing BEFORE performing any work, (626) 536-8089!