CHECKED AREAS OF THE FURNACE THAT HAD NOT PREVIOUSLY BEEN LOOKED AT - SUCH AS THE PROPANE LEVELS/%S COMING INTO THE HOUSE. GREATLY APPRECIATED THIS LEVEL OF DETAIL AND THE INFORMATION HE PROVIDED.
I think the customer should be given a receipt after the work is completed. When I called for the appointment I asked if there was a senior discount. I was told there was. When the technician was finalizing the bill he told me the senior discount is only good on jobs 1,000 and over. I think that should be told to the customer up from. I did appreciate the service fee was waived due to the technician not able to be here during the appointment hours.
Matthew was on time and completed the work in a reasonable amount of time.
Chris did work for me at a prior home. He was on time and extremely courteous. Did a great job and explained his work. Went over some options so that deciding what was done was my call. No pressure.
My experience was great and got my problem solved in a timely manner.
The technician, Matthew, was on time, courteous and worked quickly.
Maurice was courteous and very helpful. Addressed my issue very quickly and thoroughly. Would love to be able to request him for future projects.
Very efficient. Polite. Cleaned up after himself. Work well done.