Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
CHECKED AREAS OF THE FURNACE THAT HAD NOT PREVIOUSLY BEEN LOOKED AT - SUCH AS THE PROPANE LEVELS/%S COMING INTO THE HOUSE. GREATLY APPRECIATED THIS LEVEL OF DETAIL AND THE INFORMATION HE PROVIDED.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
I think the customer should be given a receipt after the work is completed. When I called for the appointment I asked if there was a senior discount. I was told there was. When the technician was finalizing the bill he told me the senior discount is only good on jobs 1,000 and over. I think that should be told to the customer up from. I did appreciate the service fee was waived due to the technician not able to be here during the appointment hours.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Matthew was on time and completed the work in a reasonable amount of time.
Overall Experience
Quality
Price
Convenience
Chris did work for me at a prior home. He was on time and extremely courteous. Did a great job and explained his work. Went over some options so that deciding what was done was my call. No pressure.
Overall Experience
Quality
Price
Convenience
My experience was great and got my problem solved in a timely manner.
Overall Experience
Quality
Price
Convenience
The technician, Matthew, was on time, courteous and worked quickly.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Maurice was courteous and very helpful. Addressed my issue very quickly and thoroughly. Would love to be able to request him for future projects.
Overall Experience
Quality
Price
Convenience
Very efficient. Polite. Cleaned up after himself. Work well done.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
