I think the customer should be given a receipt after the work is completed. When I called for the appointment I asked if there was a senior discount. I was told there was. When the technician was finalizing the bill he told me the senior discount is only good on jobs 1,000 and over. I think that should be told to the customer up from. I did appreciate the service fee was waived due to the technician not able to be here during the appointment hours.
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Matthew was on time and completed the work in a reasonable amount of time.
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Chris did work for me at a prior home. He was on time and extremely courteous. Did a great job and explained his work. Went over some options so that deciding what was done was my call. No pressure.
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My experience was great and got my problem solved in a timely manner.
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The technician, Matthew, was on time, courteous and worked quickly.
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Maurice was courteous and very helpful. Addressed my issue very quickly and thoroughly. Would love to be able to request him for future projects.
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Very efficient. Polite. Cleaned up after himself. Work well done.
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Call Back / Warranty for existing customer.
