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Great customer service and great quality of service. I would recommend this Company to other who are looking for great service.
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From the office staff I spoke to when purchasing a comprehensive package for my generator, furnace and air conditioner, to the process of setting up my routine maintenance, to the time it took for my appointment time to arrive and finally to the excellence service professional who came to my house, I have to give everyone a 5 star review. I realize I am new with KMA and I was looking for a maintenance program that would help me identify potential mechanical problems and that, to date I have not had to use that part of my purchased program. However the service I have received to date, the communicate that I have received has been something you only read about and not something that happens in today’s world. Thank You KMA for caring about customer Service and hiring only those who represent your company well.
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Matthew was very courteous and he explained in detail the work that he had done to fix our problem!
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Always great customer service when I call. Requested Ken but Jake was sent to fix my issue and it was like have Ken here. Awesome tech and would recommend your service to anyone😀
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Thank you Anthony (KMA) for your professional inspection and service on our residential AC - You took the time to answer all our questions - Your honesty and communication skills are top notch -
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Dillon and Maurice were the best! I would recommend them to anyone. They were thorough, efficient, knowledgeable and trustworthy. I know nothing about electric but they explained every step of the solution to my electric problem to me so it was understandable. They fixed all my electric issues great.
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Wade and Morris did an excellent job. They were very professional and went above and beyond what was needed to get the job done. They are real assets to your company.
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