Terrific service! 24 hour emergency call due to problem with no heat. Daryll came out to the house within a couple of hours and diagnosed the issue within about 10 minutes. I decided to replace the furnace rather than repair due to potential for repeat issue(s) and age of furnace. Next day the install crew arrived to replace and get the heat going. Install by Adam L & other tech was done very professionally and they did a very good job of making sure not to leave a mess. I definitely would use Krane again in the future.