$89 for a trip charge/diagnostic fee is ridiculous. I now find out that an outside drain clean out should have been installed when LBA put in my backflow prevention device last year. Had LBA done this, Reddi Services would not have broken the plastic flapper when they snaked the drain. Thus, I'm having to pay close to $600 when all is said and done for what should have been only a $120 drain clean out job. I hope LBA can reconsider my costs as I believe they are negligent.
