First, appt time was between 12-2. At 2:11 I called to see where tech was. CSR told me Nate had just finished a job and would be on his way. At 2:15 I received a text saying Nate was on his way. He didn’t show up until 3:10. Then, the bill was $298 to replace the ball valve. It took Nate about 15 minutes to do the job. The part itself is approx $25. I think the total amount charged was VERY excessive for the service performed.
