Company arrived Friday, March 24 of 2023. The customer is experiencing a massive sewage back up in their garage. Upon arrival company observed the customers plumbing and discovered two house traps in the home. Company attempted clearing the traps via toilet auger but was unsuccessful in removing the blockage. Company believes the blockage to be after the street side and unable to be reached do to the amount of toilet paper observed in the blockage and inability to clear from the house trap. Company will email estimates for removal to the email on file. Thank you for choosing LBA and have a great day.