If it’s not thing it’s another. We have such corrosive water it wreaks havoc on all things plumbing. Tony has been to our house so much lately we feel like we should set him a place for dinner. Seriously, Anthony DiMaggio has done an outstanding job solving all our many issues. Also, a big thank you to LEVEL for getting us help when we need it.
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Eric & his coworkers did an excellent job & service for me today. They professionally accomplished getting my water pump & well back in service. Eric explained everything they had to do. The installation looks great. They cleaned everything up before they left. Very pleased.
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On time. Professional, told me exactly what needed & explained. Respectful.
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From the moment they arrived, the Level Services team was professional, courteous and competent. Eric, Dave and Marcus all represent the company very well. As promised, they performed all work efficiently and on schedule to allow our family to get back on track. Great team!
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Anthony and Max couldn't have predicted this parts failure. But when it did happen, they responded. This saga included a desperation late night call when water was spraying everywhere. Anthony didn't hesitate to respond. He applied a temporary fix, remediate the mess and said he'd be back tomorrow. You know what, he and Max showed up as promised and all is well. The office staff took my concerns seriously. I even got an unanticipated visit from Rob, the service manager. The efforts of all are much appreciated and it is nice to know that Level values their customers.
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It’s really mice to have someone come when you need them but expect to pay premium priced
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I don’t want anyone else. Stu does such a great job, how could we do any better. He’s a very personable guy who always takes the time to explain things in a way that are understandable. He has worked hard to build a trust, something that is so needed these days.
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Level is always professional. They keep on top of my maintenance aggreement. Text me to remind me of my appointment. Text me a picture that my service provider is coming. I love having a photo and little bio. Stu is a kind, patient, and professional man.
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Greatly appreciate the quick response and all that Ryan did while he was here. He explained everything in detail and made some recommendations of which I will follow.
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Robert is professional, pleasant, very knowledgeable and trust worthy.
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Ryan B is the service professional that always comes to my home for both heating and air conditioning routine service and, if necessary, to troubleshoot a problem. He is always prompt, courteous, and always asks how the systems are working before starting to work on them. A time or two, when Ryan was unavailable, another service rep was sent but they did not know how to work on my heating system (radiant hot water heat) and said they would have to get Ryan B there. They took one look at it and said I think I should call Ryan. I trust his knowledge and pray that he is available for a long time to continue to service the systems in my home. I have a 10 year service contract on my systems. I cannot effectively answer the cost/pricing of the service because it was paid for approximately 6 years ago.
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Jeremy visited us last night (8:00) to replace a furnace part....After a very busy day he was very apologetic for being so late...He was super nice, professional and explained all he was doing and why...Hopefully all your Techs take a lesson from this guy...Level is blessed to have this young man working for them...GIVE HIM A RAISE!!!!
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Preventative maintenance on Lennox air conditioner.
Preventive maintenance on a Goodman Heat pump