Dave did a great job of tracing down the source of the problem. The problem turned to be something a roger had done.
Response from Minuteman Home Services:
Thank you Robert, here at Minuteman Home Services. We take great pride in our services and customers. If you, need any services for Plumbing, Electrical, Heating, Cooling, and Water Softener Systems please let us know. We are here 24/7, 365 days a year. Robert, you'll receive an additional 10% off on your next service request as a returning customer. Have a wonderful day!!