Clay is amazing person and it’s a pleasure to have him in your home . Very professional and loves animals.
Response from Moon Air Inc.:
We are pleased to hear that Clay did such an amazing job. Thank you for the great review!
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Greg was fantastic, he really went the extra mile to make sure my air conditioning unit was up and running before he left VERY late on a Saturday evening.
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Our project manager Steve was extremely personable and professional. He was able to get us the best deal for the service.
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Keith was on time, very personable and obviously well versed in estimate generation. He definitely gained my trust immediately.
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Clay was here when they said he would be, he was friendly, no-nonsense and quick to figure out what needed to be done.
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As always - professionalism, knowledge, and care cannot be matched. Phenomenal!
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Thank you so much for fixing and servicing my HVAC system today. Glad to be a new Moon Air customer.
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We appreciate Moon Air working with us to get our fireplace gas log hooked up before Christmas. It's beautiful and works great. THANK YOU!!
Response from Moon Air Inc.:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
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Performed club rejuvenation cleaning air movement blower wheel is clean free of any obstruction. Air movement has variable speed ECM. Coil is good. Voltage gateway is good all wiring is tight. Heat strips are good functioning as intended. PCB control has no signs of concerns all wiring connectors and harness are tight and secured . 16X20X1 filter is clean filter is a merv11 heat rise of 44 degrees. Refrigerant Pumping System RLA factory specs 10.9amp actual 5.74amps Air movement system factory specs 0.97amps actual 0.64amps voltage enhancement system factory specs 35/5uf actual 34/4.86uf. All wiring is tight and secured system is functioning as intended at this time.
WO-TNFR244585 Made repairs condensate drain added ¾ PVC with armerflex around drain line.
Found circuit breaker for air handler tripped. Reset and checked operation.
Vinyl tubing for condensation drain was frozen solid use hair dryer to thaw, recommend rerouting drain line or using PVC pipe and insulation so it doesn't require.
Estimates for refrigerant pumping system
Found fault in refrigerant pumping system and voltage enhancement system has bad fan terminal. Pull disconnect plug and placed inside of heat pump
Low heat from the system, checked system and found several coolant leaks on the indoor heat exchange system, do not recommend any repairs do to age and obsolete coolant.
Upon arrival, I was able to verify the troubleshooting done by tenant’s electrician. There was appropriate voltage being supplied from main electrical panel inside, through the time clock, then to the junction box above entrance of the unit. I isolated the issue to the wire from this junction box to the sign. After replacing the wire, the issue was resolved.
Club service heat Pump, indoor wheel clean, repair humidifier, 28 degrees delta T in heat pump only, filter is ok but will need to be changed soon.
Found tear in insulation. Repaired torn insulation. With armaflex pipe insulation and wrapped it with foam tape and secured with black ties WO-TNFR214902
Performed club rejuvenation cleaning gas furnace. Checked exhaust removal system factory 2.8amps actual 2.99amps. Air movement system factory specs 10.3amps actual 4.14amps. 16X25X1 filter is clean. Air movement system blower wheel is clean and free of any obstruction. Heat exchanger is good no signs of rust or obstruction, burner tubs are clean, has nice blue flames shutting into heat exchanger tubes. Hot surfaces igniter .51amps, flame sensor 1.9. Supply air temp 130 degrees, return air temp 69 degrees heat rise of 61 degrees factory specs is between 35-65 degrees within factory specs. Checked all safetys and limits are functioning as intended at this time. Checked all electrical wiring connectors and harness are tight and secured. System is functioning as intended at this time.
No heat, checked system, back up heat working, outdoor system started as soon as the wall control was set to heat, delta T 43 degrees no problems found at this time.
Furnace service filter recently changed eletracal connections are tight voltage enhancement system read within factory spec. Blower and evaporator are clean. Cleaned burners and flame sensor checked drain. Getting a 50 degree heat rise operation is normal at this time
