The technician, Shawn Baker, for MoreVent did a super job. He was super punctual, polite and well spoken and got right to work on a hot, difficult day. He thoroughly evaluated our HVAC system and never tried to force me into a conclusion about what had to be done; he gave me options to choose from. I have come away from the appointment with a very favorable view of him and also his company since they were bright enough to hire him.