MY PLUMBER HEATING COOLING & ELECTRICAL
MANASSAS, VA 20109
800-280-2820

Local Reviews
for accokeek, md

Rated 4.7 out of 5 stars based on 9 customer reviews

Excellent Service


Response from MY PLUMBER HEATING COOLING & ELECTRICAL:

Here at My Plumber, customer feedback like this is simply priceless, thank you for the continued loyalty and support!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Professional, great service.

My situation here at the kennel is unique and Wayne thought outside the box to do the job and do it right. I don't use this word often, but his work ethic is awesome. I am pleased with the final product he installed. Two other plumbing firms walked away, leaving me hanging.


Response from MY PLUMBER HEATING COOLING & ELECTRICAL:

Here at My Plumber Heating and Cooling, customer feedback like this is simply priceless, thank you for the continued loyalty and support!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Plumbing service

Jason was very thorough he explained everything as he was doing his job which gave you a visual of what he was doing and why he was doing it


Response from MY PLUMBER HEATING COOLING & ELECTRICAL:

Thank you for the great feedback. We will be sure to relay these comments back to the technician and his manager. As always thank you for your continued loyalty and support. We hope that in the future if you or anyone you know needs plumbing or HVAC service, you will send them our way. We will make sure they to receive the excellent quality of service you received on our most recent visit. Kind regards, The My Plumber Heating and Cooling Team

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great Service, But You Pay for It

I've used My Plumber a couple times. They're exceptional with communication, dispatch, and service. But it's *so* expensive! Really disproportionate compared to other companies in the area. Tommy was our service tech this time -- he was excellent and I highly recommend him.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent Service from Bill Hogue

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great Service

  • Overall Experience
  • Quality
  • Price
  • Convenience

"Great Service, Awesome Price!"

  • Overall Experience
  • Quality
  • Price
  • Convenience

Wonderful job great price

  • Overall Experience
  • Quality
  • Price
  • Convenience

Poor service, okay price

Service was scheduled for Monday between 2 and 7. Got a call around 6 that the technician will be late because he's hung up on the previous job. I got another call around 7 that the technician can't make because he's stuck on the previous job. I was offered a time slot for Tuesday. I said that I wasn't happy about the situation and took a time of between 12 and 4. As I was about to leave the house on Tuesday, I got a call at about 10:30 that the technician was on the way and would be here in about 30 minutes. I asked is he on the way right now and the dispatcher said yes, he will arrive between 30 and 45 minutes, so I postponed leaving the house. Realized that I consequently waited for almost 2 hours, I called and voiced my frustration and asked what happened to the technician who was "30-45" minutes away. I was put on hold while the dispatcher called the technician. She came back and said the technician was 5-6 minutes away. I replied that she should have the technician call me when he got to the house as I was out. I finally saw the technician at about 1:30. I asked what happened that he didn't arrive at around 11, 11:15 and he replied that he wasn't aware that he was supposed to be here earlier and dispatch must've made a mistake. Work was finally completed at about 3:30. Don"t think I'll try them again. Their initial contact for an estimate was on time, but the follow-up after that for the actual job was way below satisfactory.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Job Locations
for accokeek, md

RICHIE M.

RICHIE M. Job Checkin

Replaced original sump pump while I was here with new check valve. Also strapped expansion tank for water heater


SIMEI S.

SIMEI S. Job Checkin

Installed new 3/4 HP PRO 750 garbage disposal. Tested everything no leaks working properly. 10% military discount/ courtesy to sell discount. TWO YEARS PARTS AND LABOR WARRANTY. SORRY FORGOT TO TAKE PICTURES.


WILLIAM H.

WILLIAM H. Job Checkin

I installed a new air gap on the outside of the home. I snaked the discharge line the entire way.I also installed a new sump pump batteries back up system.


CRAIG P.

CRAIG P. Job Checkin

Tech re-solder the pipe. 1/2 inch copper pipe came off the 1/2 inch copper elbow. It was solder back together. This was an ASR call, on Zam. Work is complete and there are no leaks at this time.


WILLIAM H.

WILLIAM H. Job Checkin

I installed a new air gap on the outside of the home. I snaked the discharge line the entire way I also installed a new sump pump batterie back up system


Jim M.

Jim M. Job Checkin

Replaced 1.25” Tee, nipple, and 90.


SIMEI S.

SIMEI S. Job Checkin

SNAKE KICHEN SINK 56’ HIT STOPPAGE AT 42’.PVC PIPE. RUN WATER FOR 10 MINUTES.. DRAINING OK.. INSTALLED 3/4 HP GARBAGE DISPOSAL , NEW SINGLE HANDLE MOEN SPRAYER ON DECK KICHEN FAUCET, TWO ANGLE STOP, ONE AS COURTESY. ANODE ROD, BIO CLEAN. ONBOARD NEW MEMBER....... TESTED EVERYTHING NO LEAKS... 30 DAYS WARRANTY ON STOPPAGES.


SIMEI S.

SIMEI S. Job Checkin

INSTALLED NEW 50 GAS WATER HEATER , FIVE GALLON EXPANSION TANK,24’’ ALUMINUM PAM, NEW BALL VALVE , 1’’ PRV


WAYNE F.

WAYNE F. Job Checkin

Completed replacement of of old burned out electric tankless water heater for dog wash stations. Replaced failed 3/4 mixing valve as well. Installed prefilter to protect unit. Replace cartridge annually. Customer and staff have been instructed on use of this unit. No warranty. Commercial application We had a hard time finding a model that could keep up with the demand. It is possible that a 10 gal electric tank may be necessary to keep up with demand. This is a additional cost to customer.


RICHIE M.

RICHIE M. Job Checkin

Relit water heater in basement, approx 4-5 years old. Also installed thermal expansion on tank, strapped, and set to 60 psi. Tested and everything is working great at this time. 1 year warranty on copper work


WAYNE F.

WAYNE F. Job Checkin

Pulled toilet and replaced wax seal,bolts and supply. Replaced tank to bowl gasket set.


ANTHONY B.

ANTHONY B. Job Checkin

Installed 4 ton 17 seer evolution ac gas furnace


NATHAN M.

NATHAN M. Job Checkin

Water closet in basement had toilet paper stuck in it. Toilet from 2004 gave option to replace all toilets in home. Cusomter desided to just have toilet augured.


MIKE M.

MIKE M. Job Checkin

Upon arrival found pipe for sump pump had been broken, water damages and pictures taken. Customer claims pipe was hit with lawnmower then repaired. Outside pipe was hard piped away from home with no air gap Recommended corrugated piping however customer wanted same 1 1/2 “ pipe. Explained to customer the reasoning behind the pipes not able to be connected due to freezing and being the reason the pipe in the home broke in the first place Had to create a gap so I used 2” pipe for the Stand pipe and reduced to 1 1/2 at 90. Customer had hanging cpvc piping in basement with broken clamps so I replaced 1/2” clamps as courtesy.


RANDALL P.

RANDALL P. Job Checkin

Repaired 3/4 pvc water line to irrigation system and rebuild of backflow with customer supplied parts.