Waited 6 hours for an appointment that was supposed to be between 12 and 5. Tech arrived at 6:10 PM to do two hours of work. Rescheduled. No word. I called. On the schedule be no one had called. Tech arrived half an hour late. No heads up.
Response from MY PLUMBER HEATING COOLING & ELECTRICAL:
Thank you for reaching out to share your experience. Feedback like yours will only help us improve. I apologize for the lack of communication from our team and tech. This has been documented and will be addressed to improve our communication with customers. Again, thank you for your feedback. Sincerely, My Plumber Heating Cooling & Electrical
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Mr. Woodridge came in and completed his work professionally. He didn’t take an undue amount of time and he was courteous. Each visit he has made has been helpful.
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world fast
Response from MY PLUMBER HEATING COOLING & ELECTRICAL:
Here at My Plumber Heating, Cooling and Electrical, customer feedback like this is simply priceless, thank you for the continued loyalty and support!
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Super job!
Response from MY PLUMBER HEATING COOLING & ELECTRICAL:
Thank you for the 5 Star Review! We will be sure to share your feedback with the technician who serviced you as well as our Management Team!
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The plumber saw the leak and checked for other possibilities of the source. He then cut the pipe added new and sealed the leak.
Response from MY PLUMBER HEATING COOLING & ELECTRICAL:
Thank you for the wonderful Review, and as always thank you for your continued loyalty and support.
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Excellent
Response from MY PLUMBER HEATING COOLING & ELECTRICAL:
Thank you for the great feedback. We will be sure to relay these comments back to the technician and his manager. As always thank you for your continued loyalty and support. We hope that in the future if you or anyone you know needs plumbing or HVAC service, you will send them our way. We will make sure they to receive the excellent quality of service you received on our most recent visit. Kind regards, The My Plumber Heating and Cooling Team
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Both times we had a service to our home, the technician came extremely late, leaving us home all day, not able to do things as planned. The first scheduled time was 7-11am and he showed up at 6:45pm, not to mention the AC was not working and we were HOT! Today, our apt was 8-12pm and he came around 4:30pm. Both technicians were able to resolve our issue, but because of the reason of the timeliness and lack of communication from company to technician (both said the company just sent them, they did not know of scheduled time), we will not be using your company again. We also had water leaking within a month of the first service, so that could have been resolved the first time? We do need to schedule a service annually to check, but do not feel confident due to this overall service.
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Came on time, very knowledgeable, and the price was very reasonable.
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Arrived to residence to perform $49 safety inspection x2. Began inspecting basement system and speaking to customer about priority club membership and he decided he was going to join. So I performed full system evaluation, coils ok, blower assembly ok, blower amps fine, blower capacitor within factory specifications, ducts need cleaning, all wire connections fine, and had a 22 degree temperature difference between supply and return. Attic system is a heat pump, coil clean, installed EZ trap safety, wire connection fine, blower motor amps ok, blower capacitor ok, and had a 20 degree temperature difference. Filters changed on both system. Outdoor units coils ok except for the side closest to the house. Customer declined services at this time. All other electrical components were within factory specs. Both system cooling proper at this time. Thanks for your business
Installed primary pan safety switch and tested operation(ok). System runs well at this time. Thank you for allowing MPHC & E to be your service provider.
Customer ultimately decided to have single handle pull out sprayer faucet installed in kitchen. Installation was successful triple checked with customer for drips and functionality all is as it supposed to be functioning normally.
Removed and reattached customer shower handle to fixed the hot cold issue
HSP: Y/N Water Heater Safety Check: Y/N Anode Rod Picture: Y/N T&P Picture: Y/N
Removed old washer pan and installed 35x32 Pan.
Psi 65 replaced tailpiece flange (satin) under laundry sink basement tested everything working ok estimate replace trap LAP pvc 1-1/2
Tech replace 1” Pressure Reducing Valve (PRV). The old valve was leaking. Replacing it stop the leaking from the old valve.
Repaired PFISTER CARTHRIGE UPSTAIRS BATHROOM.. TESTED NO LEAKS EVERYTHING WORKING OK.. REPLACED FLAPPER AS A COURTESY SAME BATHROOM.
INSTALLED NEW 50 GLS NATURAL GAS WATER HEATER , EXPANSION TANK, 26’’ PAN , 12 YEAS WARRANTY ( 6 YEARS COURTESY TO SELL..). TESTED EVERYTHING NO LEAKS .. PSI 60,
Snaked the top level toilet with auger.
Snaked the top level toilet with auger.
Snaked the top level toilet with auger.
Snaked the top level toilet with auger.