Hello all, About three years ago, we upgraded our kitchen complete with stainless steel and granite countertops. About a couple of weeks ago, my wife noticed that our kitchen faucet was leaking. I took a look at it and could not determine where the leak was coming from other than (the obvious) the handle. I thought that I could fix it by installing a rubber gasket, but did not find how to take that part off. I called My Plumber for help and it was quickly determined that the "set screw" was missing from the handle - this causing the leak. My wife and I think the leak was very slow, thus, no one noticed it until my wife left a paper towel near the handle before she went to bed. The next morning the towel was soaked. That made me wonder how long this leak was and how much was my water bill effected? Long story short, we had to get rid of this faucet. We purchased a new one at our local store and My plumber came out within 24 hours to install it. We are very happy!
Response from MY PLUMBER HEATING COOLING & ELECTRICAL:
Thank you for the great feedback. We will be sure to relay these comments back to the technician and his manager. As always thank you for your continued loyalty and support. We hope that in the future if you or anyone you know needs plumbing or HVAC service, you will send them our way. We will make sure they to receive the excellent quality of service you received on our most recent visit. Kind regards, The My Plumber Heating and Cooling Team
