I scheduled an after 7pm appt. At 8pm I was told that Eric would be there in an hour. At 930pm I called and was sent to voice mail. Eric arrived at aprox 1030pm. No notification about running late. Without even removing any pipes I was told it would cost 483.00. I was given 50.00 off after the work was done. It took aprox 45 minutes. That put Eric leaving at around 1145pm.