MY PLUMBER HEATING COOLING & ELECTRICAL
MANASSAS, VA 20109
800-280-2820

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Local Reviews
for occoquan, va

Rated 3.7 out of 5 stars based on 3 customer reviews

Toilet Repair


Response from MY PLUMBER HEATING COOLING & ELECTRICAL:

Here at My Plumber Heating and Cooling, customer feedback like this is simply priceless, thank you for the continued loyalty and support!

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NOT SATISIFIED AT ALL

The plumber broke the copper pipe in my bathroom sink trying to get the pipe off to unplug the clog, in doing this the cost went up to $365.00. I have polished brass in all my bathrooms and if put in chrome to replace the stopper, after seeing this I called him and said you did not use brass stopper, he said he still had the parts and I told him to bring them by Saturday so I could see and that I would show him my other 2 bathrooms that also have all polished brass in the sinks. He told me to call and remind him on Saturday and I did, I also sent him a text message to call me before he came over. He never showed or called. So I called and canceled the payment on the check until the proper stopper and the ring around it is the right color that matches the faucet which is polished brass. I sent him a text letting him know I stopped payment on check and that copper does not rust. I feel I was over charged since he broke the pipe. I will not pay any more money to have the polished brass stopper replaced from the chrome he put in. If this is not done I will contact 7 on your side and then the story will be put on the news. I also called on Monday to let them know I stopped payment and the woman I talked with said she would have billing calling me and this has not happed as of 10/ 23/18. This work was done on 10/19/18.


Response from MY PLUMBER HEATING COOLING & ELECTRICAL:

Thank you for the Review! We are however concerned about this feedback. Please contact our office directly to discuss the experience. We will be sure to share your feedback with the technician who serviced you as well as our Management Team!

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Exhaust Fan Repair

Thoroughly Satisfied with the assessment, and repair! Technician well qualified and efficient.


Response from MY PLUMBER HEATING COOLING & ELECTRICAL:

Here at My Plumber Heating and Cooling, customer feedback like this is simply priceless, thank you for the continued loyalty and support!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Job Locations
for occoquan, va

GENTI P.

GENTI P. Job Checkin

Repair t/s moen in the m/b which was leaking for 6 months also replace k/s faucet and install new angle valves 3 h/c and dishwasher


Greg L.

Greg L. Job Checkin

Installed Celine fan panel was full gfi near sink


JOSE R.

JOSE R. Job Checkin

Performed hsp maintenance inspection. Water pressure was 50psi. Water heater was 7yrs old and anode rod was in good condition. Toilets are original with the house with 25yrs of age and are flushing slowly but customer will get new ones down the road. Outside hose bib was constantly leaking even after it was shut off. Replaced hose bib shut off valve in basement.


ALEX B.

ALEX B. Job Checkin

Replaced sump pump zoeller M53 with check valve basement tested everything working ok


Curtis L.

Curtis L. Job Checkin

Cleared kitchen sink stoppage. Went down seven cables


ADAM O.

ADAM O. Job Checkin

Installed customer supplied toilet in main level powder room with no warranty.


Raymond C.

Raymond C. Job Checkin

Installed a new shower and trim kit in upstairs hallway bathroom. 1 year parts and labor warrenty. Had to cut hole in bedroom to access shower valve.


Jermaine E.

Jermaine E. Job Checkin

Installed 50gal electric water heater in basement, new Moen cartridges in upstairs hall shower and kitchen faucet


Raymond C.

Raymond C. Job Checkin

Existing disposal had a seized motor and signs of rust on the housing. Replaced with a new Badger 5 (1/2HP). Tested, functioning properly, no leaks. 2 year warranty P/L. Military/Courtesy Discount applied.


KEVIN P.

KEVIN P. Job Checkin

Hallway bathroom toilet had a breached flapper and siphoning fill valve. Minor tank rebuild performed replacing fill valve, flapper and supply line. Tested, functioning properly, no leaks.


CHRIS  W.

CHRIS W. Job Checkin

Replace pop up assembly for upstairs hallway bathroom and clear stoppage in trap under sink. 2 year parts and labor warranty on pop up assembly and no warranty on stoppages


HOOMAN K.

HOOMAN K. Job Checkin

Replace exhaust fan motor in the bathroom.


ERIC P.

ERIC P. Job Checkin

Installed 2 moen single handle lavatory faucets in the upstairs master bathroom. Tested, no leaks at this time.


MOE A.

MOE A. Job Checkin

replace 55 gal wh with valve expansion tank and prv


ERIC P.

ERIC P. Job Checkin

Customer had leak coming from quest 3/4" x 3/4" x 1/2" tee. Replaced the tee, transitioning from quest to CPVC. Tested, no leaks at this time. Customer signed up for priority club membership. Customer does NOT want HVAC service. Since they are not get HVAC service, the customer has instead requested 2 plumbing inspections a year.