The technician explained all the details during & after the servicing. He was very polite & knowledgeable.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
From the very beginning Carl Sliwinsky called me to say he was on his way & provided me with an arrival time. When he arrived he was very professional & friendly. He explained in detail about my furnace tune-up. I liked his knowledge & excellent customer service. I liked it so well, I signed-up for the annual HVAC service. I felt it was his first impression that won me over to New Albany Heating & Cooling.
Overall Experience
Quality
Price
Convenience
I installed a Five Star 13 SEER 3 Ton Air Conditioner. I tested pressures, wiring and electrical components. System is cooling and operating within manufacturers specifications at this time.
I installed a Carrier "Infinity Series" 80% 2 Stage Variable Speed 70,000 BTU Gas Furnace and a Carrier 16 SEER 3 Ton Air Conditioner. I cycled and monitored the systems and they are operational at this time.
I performed diagnostic service c all on Five Star Air Conditioner. I determined that door switch on the furnace was not being engaged. I popped a zip tie on switch and secured door. System operational and cooling at departure.
I completed installation on Five Star 80% 90,000 BTU Gas Furnace, Five Star 13 SEER 3.5 Ton Air Conditioner, New Evap oil, and removal of previous Lennox HVAC system.
I performed Out OF Warranty Part Replacement on Goodman Heat Pump. I cycled and monitored system. Operating/cooling normally upon departure.
I installed a customer provided thermostat for Bryant Furnace & Carrier Air Conditioning Unit. System is operational at this time.
I performed a diagnostic on a Goodman AC unit. Upon inspection I found that the capacitor had failed. I replaced the capacitor. System is operational at this time.
