Our heating and hot water was not working. We got great, quick service from our initial call to the actual serviceman. He was polite and efficient. We were given discounts we didn't ask for and I consider the cost of work reasonable. I also felt completely confident in the serviceman. I felt he was competent and honest. I have rental properties, and New Era Plumbing & HVAC is going to be my go to company from now on.
Response from New Era Plumbing & HVAC:
Hi Jim, We appreciate you taking your time and giving us this great review. We will be pleased to service your rental properties. Don't hesitate to call us. New Era Team
Overall Experience
Quality
Price
Convenience
Water softener with Three frost free silcocks
Gave customer price to install filter under sink. Educated customer on missing pieces to filter.
Tile shower wall seal is leaking, needs to replace tiles and walls.
Customer said tub faucet was leaking. Took both handles apart and changed and greased O-Rings. Turned water back on and waited to see if we saw a drip and saw nothing. Emailed customer copy of cartridge replacement as well as faucet replacement
Re pitched the flue pipe , took out the original 90 fitting off and replaced it with a long sweep 90.
Maintenance both systems and replace flame sensors on both furnaces
