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Scott was extremely helpful and worked quickly. Absolutely great service and a true professional.
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Overall Experience
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Have used them severalll different times and always there when they say they will be and provide excellent service.
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Scott was friendly, informative, and patient with my list of questions! Highly recommend!!
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The we’re kind and professional and went above and beyond to help me I appreciate them
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He did a good job.. would call On Time plumbing for any further work if necessary
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Scott was super professional and kind he and another showed up was unable to get to the problem but referred a few others and even called a few to assist me on getting someone out to fix problem ASAP!
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Excellent communication of services and requirements. Superb knowledge and quick, accurate service renewal. I will use again. Fair pricing.
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Overall Experience
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I called around town for a plumber to establish the cost to come out and give an estimate on a water and gas leak that I knew I had, but didn't know where. The first company I called said $150 hr, minimum 1 hour, including the time to drive to and from the job site. Then I called 'On Time' and they said it'd be free to have them come out and give a quote/estimate, so I didn't need to make any more calls, and they scheduled me for the very next day. Scott was our plumber, and he arrived with an apprentice who identified our leak within just a few minutes. They were professional, prompt, and ready to do the job then and there. Scott made sure to lay out the pricing and explained the process thoroughly, including that they charge per job and not per hour, and that's my personal preference, anyway. After that, they came out the next day to start diagnosing and fixing the gas leak. We were satisfied with the service and the pricing of this company, and it's a relief to know we won't have to shop around for plumbing services again.
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Overall Experience
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They booked me their first available appointment. They were courteous and knowledgeable. I had a water heater problem and they were able to solve it and help refer me to an electrician to solve electrical issues with it. I was very happy with their service and would book them again!
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Spoke with a gentleman in the code dept and changed the inspection for this afternoon rather than this morning.
The customer has an issue with an outside faucet, it´s leaking a lot. The customer asks if the service call has a fee.
water heater leaking down on burner. need to change out water heater
gas control valve out . customer calling a.o Smith for warranty
main bath lav sink stopped up. garbage disposal jammed all other plumbing in good shape water heater is 10 yrs old . out side faucets are good tub and commodes good . has cleanout for sewer line in back yard
high wind blew out pilot lite out . flushed gas line relite water heater all good
Dishwasher pump out drains open . no charge to customer
Spoke with owner yesterday and just spoke with tenant regarding mis-scheduling the appt on KS tech, not OK tech. Advised first available is Friday, but that we will move her up ASAP if possible.
job canceled do to . to deep for us to safely dig up. and repair
