I should have been told about the coupons on the internet. This was a significant expense for us. The coupon was discovered after the initial order but before work had commenced. 10% off would have been appreciated. We think a better approach would have been a discussion of pump brands, capacities, 2 vs 3 wire, applicable discounts, etc. right up front. We appreciated that John installed a temporary pump when the selected one was not working on the holiday weekend.
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Good service but the price I paid was very high. I looked into the price after the service and was not happy to find I paid 4x the cost for same repair from another licensed plumber company.
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Very professional in how he assessed our problem, and how he resolved the problem. He treated us like he would expected to treated.
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