Repair man looked at rrefrigerator for 2 minutes. He said he did not have the parts for repair (evaporator,fan,and cover, etc) and they would call back with a estimate..He said there was no charge as he cannot repair it now. I received a call Monday and was told it would cost about $ 750.00 to repair.. I called another appliance repair company, they came and did o more thorough check and found that the freezer was frozen and that was the problem..He took apart the bottom freezer to defrost it and the refrigerator is working perfectly now. Since I am getting a service contract there will be no charge.. I would appreciate a manager calling me.