Sanjay went above & beyond. His professionalism, knowledge, competence & friendly demeanor add up to an awesome technician on The Pride team. My husband is home on hospice care & knowing my AC is going to work properly now is a huge worry off my shoulders. Sanjay believes in proactivity as my husband & I do - we have regard for mindful people such as Sanjay. Hope Pride takes care if very fine employees such as Sanjay!