Marc Noel made sure that everything was done and nothing left to chance. Greatly appreciated.
The excellent plumber who Pride sent to us this morning was a delight. He immediately identified the source of the leak in our faucet and telephoned the manufacturer to order a replacement part. He was patient and kind to every one and especially to us. He was thoroughly professional and expertly explained the problem and how best we could proceed with the repair. In short he was excellent.
Marc was personable, took time to listen to us and let us show him our problems, apologized that he had to go back to his truck but assured us he had the right pieces to get his jobs done, and continually cleaned up any water that was not where it was supposed to be. While we hope we don't need Marc to come back any time soon, we would welcome him for any plumbing problems we had.
I had a shower faucet that would not turn fully off and you could hear the water still running even with it off. I thought the whole wall was going to have to be broken. The plumber that came from Pride had it fixed in 5 minutes with no mess or major damage. I was very impressed. He knew exactly what to do.
Very Happy! Better than Service America that I used for years. Only reason 4 stars instead of 5 was that the service was to be done 8 - 11am. Called them at 11am, and they pushed us back to noon.
Kitchen sink fct manufacturer sent part installation
1/2 bath toilet leaking at the base
1/2 bath toilet leaking at the base
Garbage disposal nt working
Only toilet run and fct splashed
Master bath tub stopper broken and tub fct leaks
Guest toilet run guest fct low pressure and master bath lav snk clogged.
Master bath tub and shwr fct hard to opened