I appreciate Ron's willingness to go the extra mile. He always has a smile on his face and a great attitude. Never afraid to do whatever it takes to solve the problem. This was the 4th time the A/C condensate pump overflowed. Twice before it flooded my basement crawl. Ron determined that there must be a problem with the drain hose. While he was replacing it he discovered that it had a bad kink in it where it went through the wall. That would explain why I the first one went bad so soon after new installation. Kudos to Ron and Princeton Fuel for great service!!!