Service request was accolades promptly. Service was completed in a timely manner.
Everyone was professional, workmanship was top grade, wouldn’t use anyone else for my home
Dominic is very pleasant and does a great job in a timely fashion
Dominic always presents himself professionally and knowledgable. Explains what needs to be done clearly and in detail. I am glad and prefer when he comes to do any service to our system.
Our technician Dominic was very professional and knowledgeable. The repair to the furnace was done quickly and for a fair price. I would highly recommend RA Nichols.
Replace 50 gallon heater Upgrade flue pipe from 3†to 4†(need to do extensive chipping of concrete wall to send new line into chimney- this applies for the broken boiler exhaust as well. They were never properly vented into the chimney and boiler line has corroded and is falling apart it is not safe for use) Will seat concrete back up around penetrations Install new ball valve on heater to be installed
Found slip joint nut on dishwasher tailpiece under kitchen sink to be cracked. Removed broken tailpiece and trap and replace both with new plastic dishwasher tailpiece and trap. Ran water in sink for several minutes to test new piping and everything is in working order at this time.
Shut off water and power to both navien tankless units in basement. Hooked pump up to isolation valves and cycled descaling solution through heat exchanger for approximately 45 minutes. Removed pumps and ran hot water through isolation valve and into sump pit to purge out any remaining solution and turned both units back on. Ran faucet in basement to check and water is flowing hot. Everything is in working order at this time. We must schedule hvac tech to come perform inspection on air conditioning.
Drained and removed existing 50 gal power vent heater Installed new Bradford white 50 gal power vent heater Repiped hot and cold as well as exhaust Bled lines and checked for leaks All is complete and in working order
6 Zone Boiler Flush & Fill and Maintenance. Also replaced air vent, relief valve, and backflow/ auto feeder. Vacuumed out burner assembly to remove any rust or debris. Purged air from system and turned all thermostats on to confirm all zones are feeding and coming back hot. Everything is in working order at this time.
Replaced outside hose bib, restored water and tested ensuring that it was properly functioning and leak free. Installed longer handheld shower hose. Tested ensuring it was leak free. Handheld shower head hanger parts are on order to be shipped to shop from delta. Customer ordered new shower head to be installed when it comes in, with shower bar parts.
Found stain on living room ceiling directly below master bath. Ran water from all fixtures but could not recreate leak. Opened ceiling in living room to expose piping and found shower drain to be plumbed incorrectly. Shower had no trap, it was undersized, and pipe was not glued into strainer. Cut out section of joist because shower drain was centered directly over joist and I could not fit a trap. Made a box using 2â€x10â€s to keep structural integrity. Ran new drain line from bottom of shower strainer and added a trap and increased size of pipe to meet code. Ran water for several minutes after completion and there are no leaks. Cleaned all garbage up and everything is in working order at this time. Customer must have Sheetrock repaired.
Cleared jacuzzi drum trap with air ram Recommend customer uses drain treatment for tub so lines are never an issue again Tested thoroughly all is in working order customer is satisfied with drain
Replace pressure switch test and good
new system Customer needs unit booklets. Booklets where taken from job with garbage
Technician arrived, customer explained that water heater was from 2014, technician offered to install a new Bradford white 50 gallon hot water heater or gave customer option of replacing temperature and pressure valve. Customer opted to have the T & P valve replaced for the time being. Tech shut off water to tank put burner on pilot, drained tank below T & P valve removed, t&p valve replaced with similar valve. Once a new valve was installed tank was refilled and tested to ensure proper function as well as no leaks being present. Temperature control for tank was turned down, customer has been made aware and explained why technician needed to turn down, bringing water heater to code.
Trip Charge Turned water off under sink to dishwasher There is no visible signs of corrosion on water lines Took line off valve and line is holding Dishwasher is ready to be replaced - no issues seen with replacing unit Marked line where valve is that needs to be connected into Customer does not want to move forward with us replacing the dishwasher for her.
Upon arrival customer explained that her bathtub had been draining my slow along with a gurgling lav sink beside the tub. Drain was snaked clear. Tech mad multiple passed confirming that the drain was cleared and properly flowing. Customer had asked tech to look at a shower stall handle that had been difficult to turn. Upon inspection tech found that the cartridge had been leaking at the base of the stem, down the back of the wall. customer was informed she needed a new cartridge , which would also help alleviates hard to turn handle. While attempting to turn off the isolation valves for the shower, they would not shut off the water. Customer was informed and authorized replacement of the valves. Valves were replaced and water to house was restored, valves are properly functioning and leak free. Tech called in to locate replacement cartridge a due to the age and manufacturer part was an expensive special order. Customer was informed and given the option to replace the shower valve
Tech arrived customer explained she had a shower with no hot after and a 30 y/o water heater. Tech explained pricing and procedure of options. While looking at the hot water heater tech noted the laundry valve had a small drip. Customer was given prices of replacing heater, shower cart., and laundry valve. Once tech was authorized to proceed, cartridge and valve had been replaced and tested to ensure no leaks were present and everything was functioning properly. Water heater had water and electric shut off prior to tank being drained. Tech replaced water heater with a similar model (new Bradford white 40 gal electric lo boy). Tank was then piped and wired in, once piping was complete, water was restored and lines bled, insuring no leaks had been present. Electric was then turned on to unit, tech let tank heat up and tested water to ensure it was working. At this time there are no leaks or issues.
Cut out old 3/4†union, rotted out 1/2†90 , 1/2†tee (all copper). Replaced with new 3/4†x1/2†reducer, new piping, and fittings in place of old rotted out fittings. Tying into the old line a shark bite coupling needed to be used, the old piping was collapsing under the pressure of the press tool. Customer had been made aware and tech offered to give an estimate for replacing the old pipe, customer declined at this time.