Dispatched our Stockton, CA, area technician to a sporting goods store to inspect their commercial unit. Tech found unit #3 with no 24 control voltage at the t-stat terminals. Removed pin connector to confirm there was 24v present. After reconnecting the pin, tech reset the system and put it through calibration. Upon completion of calibration process, system became operational again in heat. Tested and cycled unit, spoke with monitoring to confirm all units were working as expected.