Furnace Replacement: A homeowner reported that their furnace was not operating safely. Upon inspection, I discovered a cracked heat exchanger, which poses serious safety risks and prevents the system from functioning properly. Due to the age of the 15-year-old system, I advised the client that the furnace could not be safely repaired and provided a quote to replace the furnace with a new, high-efficiency unit, ensuring safe and reliable heating for the home.
