Tim was the technician who came to look at my A/C system. He arrived on time, diagnosed the problem and fixed it in a matter of minutes. He then checked and ran diagnostics on the A/C system to verify that there were no additional issues. Tim was great to work with: professional and personable, and is a great representative for the Company. I called the office when I had questions on the warranty status for the replacement part, they were very responsive and covered the cost of the part under warranty. Nice job Tim and Snellville Heating, Air and Plumbing!