A plumbing repair was made by others, and it was of poor execution. Jay surveyed the "broken Repair" determined the failure, took the time to do a proper repair, and cleaned up the area. The Overall service of Snellville Heating/air/plumbing is top notch, and they stand behind their work... Thanks to all, especially Jay....
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Great customer service experience by Ethan our technician
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I have been a loyal customer of Snellville Heating and Air for years. All your staff is great. Very impressed with Dylan. He takes his time explaining things when he came by today during the maintenance visit and how my Heater unit is doing....I asked him about his input on replacing my 18 year old water heater and he convinced me to install a new one and avoid more costly damages in the future. Hot water not heating as long as it used too...sediment problems, so I decided to be pro-active and upgrade. Thank you Dylan! Looking forward to Ray coming by on Wed to install the new unit.
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The Service Technician (Dylan Garrick) was such a joy to work with and took his time in explaining the problems with my unit. I have never met a nicer person to let come into my home. The Advisor (Joe Hanly) was another joy to work with and made sure I completely understood all my options. I am so thrilled to have found Snellville Heating and Air and plan on referring this company to everyone I know. What a pleasure to do business with people you can trust!!!!!
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Snellville Heating and Air can always be relied on to send excellent Service Technicians. Ethan was both courteous and knowledgeable on how to perform the services required.
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I perform complete service on to Lennox systems.
Performed complete diagnostic on one Reem system.
Good morning, If you would please give us a review. We appreciate your business. Hope you have great day!
I perform complete diagnostic on one Ducane unit.
