Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Need to run a 12-inch duct to master bedroom add dampers on all ducks need to run 10-in return to master bedroom need to seal closet where air handler is located
Blower motor has failed and not operating.
Need to run 12 in two bedroom need to add dampers on all ducks need to run 10-in return to bedroom and need to seal closet
Warranty: Honeywell T6 thermostat has short on the board, not sending power to the board to control unit. Need to replace thermostat under warranty. Thermostat has been replaced and system is operating normally at this time.
Installed Weathermaker 14 Seer 2.5 Ton Gas System, Condenser, Coil, Furnace, Float switch, Disconnect, Thermostat, Honeywell, PVC, Electrical - 10 Year Parts/10 Year labor.
Call back: after pulling wires to condensing unit out further, found shorting wires at wire nut connection. Replaced wire to condensing unit. Ran ac for 20 minutes with no fuse tripping.
Repair: control board on furnace was not turning blower on when calling for heat. Torque booster/ capacitor on blower motor is not providing enough electricity to the blower motor. Rexo,mend replacing control board and capacitor to bring unit back to operational. Replaced control board and capacitor and system is operating normally at this time.
Warranty: compressor locked out on locked rotor amp draws. Reset and cycled outdoor unit multiple times, and compressor rotor locked out and tripped thermal lockout. Installed hardstart kit on compressor capacitor, cycled unit several times and no more tripping. Recommend installing surge protection on outdoor equipment to prevent overheating of compressor and oil breakdown. Installing single component surge protectors on both outdoor units.
Ac repair: evaporator coil has some dirt and dust buildup. Thermostat is in the living room and return is in the hallway, there is an approximate 6 degree temperature difference between the thermostat temperature and return air temperature. These two issues coupled with lower outdoor temperatures and rain could have caused the pressures to drop below freezing. Recommend cleaning the coil and moving the thermostat closer to the return.
Installed 16 Seer 2 Stage Electric system with ductwork & 16 Seer 2 stage system, 12 Year Parts/12 Year labor.
Diagnostic : ac was freezing up door to air handler was off on arrival. Blower was running fine. Pressures were off due to the door not being properly secured. As soon as the door was put back on and the unit started up pressures stabilized and were fine. Coil temp was 38 after observing for 20 and did not freeze back up. I removed door from unit to test it and it immediately began to freeze again. Door needs to be properly secured in order for unit to function properly. House currently getting a 17.6 degree split subcool is a recommend target 13.
Ac repair: thermostat had a short, causing nothing to operate. Recommend replacing thermostat. Thermostat is replaced and system is operating normally. Achieving 18 degree temperature split.
