Erin was courteous, professional and finished job in a timely manner.
My furnace went out during an extreme cold snap. The Technician Erin was extremely polite and took the time to explain everything to me. At no point did I ever feel like I was going to be gouged for being in a desperate position. I ended up just needing a tuneup, but my furnace is getting old...I will definitely reach out to Southport first when I look to get a new one. Excellent Service!!!
Really like the maintenance program that Southport offers to its clients. Service Rep was very professional. I was very happy with everything.
The crew completed a great job of replacing furnace, blower, air filter, system dehumidifier, and wi-fi enabled thermostat (in addition to an extra plumbing install of a new toilet and faucet replacement). The guys were prompt, friendly, & tidy -- and worked long and hard to get the fancy thermostat installed, even after tech support people from the various vendors had long departed for home. Really nice job on the whole install.
Brian did a great job on our annual A/C maintenance. He was very thorough and a pleasure to deal with. We can only say good things about Southport's quality of products and service. Thank you so much.
Appreciate Eric, Brian, and Greg for their service. And Josh G for his patience with me. I had some minor issues but I think were handled in the right way.