We had an excellent individual out for a service exam of our heating unit before the winter months. He was on time, offered to use proper PPE(due to covid)was able to explain everything to my husband and I in terms we understood and was very nice his entire time in our home. We had to schedule a return visit because of parts needing ordered and we look forward to him coming back to make the repair
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Hassan quickly determined what was causing the problem and fixed it. Very pleasant and efficient! Great service!
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I got some answers about what I needed to know. I would like to use your service again.
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My HVAC system has been totally replaced with brand new equipment. I was a bit nervous at first about trying out an entirely new company. However, having interacted with several employees of this company, I have complete faith in trusting them with my HVAC needs. Service is top-notch! Everyone who worked with me was courteous, knowledgeable, punctual and concerned with my needs and concerns. My furnace went out on a Sunday...one of the coldest days of this winter. Justin, the Service Manager, was not able to repair the system, but supplied me with a great space heater that saved me from being totally uncomfortable. My new system was installed on the following Tuesday by Installation Manager Gage and his crew who did a fantastic job in record time. Thanks to you all!
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My furnace went out and I went on line, and scheduled an appointment for Monday, thinking - since it was Sunday - no one would be able to come until then. Within 30 Minutes Springfield Heating and Cooling called Me! and said they could come Sunday between 4 and 8! i was thrilled! They actually came early, fixed the problem, and the house is warm again. Thank you Mike from Springfield Heating and Cooling!
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The tech that came out to tune up my furnace was very nice. I just bought a house and have a really old furnace. I had them check it out to make sure I keep having heat. As we all know it's cold out and want to stay warm. :) My thermostat was stuck at 68. He answered all my questions and we found out you had to push extremely hard on the buttons to change the temp. He recommended getting a new one. Since I did not have a "C" direct power wire, he recommend a few brands that are power operated that would work on my system. The service was amazing and thank you so much to put my mind a rest and help with getting the right thermostat to change my heat setting.
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Fast service called that morning and they were there by 8:30 AM
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Excellent service. Technician was very friendly and knowledgeable. Response time was very quick. Thanks so much!!
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I arrived on site to perform a tune up on a Carrier 13 SEER 2 Ton Air Conditioner that we installed. The tune up was successful and the unit was running at full functionality at the time of departure.
I arrived on site to perform an inspection on the customers air conditioning unit. During the inspection I found that the unit's blower motor had worn out. I called into the parts department and they will order a new motor, and we will schedule a part replacement when the motor arrives.
I arrived on site to perform a diagnostic on a American Standard air conditioning unit. The unit was not blowing cold air because the furnace was not kicking on. The furnace was not kicking on due to the pilot being out. I relit the pilot and the unit was running at full functionality at the time of departure.
I completed Scheduled Maintenance Renewal for customer. What is Included in an SMA (Scheduled Maintenance Agreement? 1-Cooling Tune-Up 1-Heating Tune-Up Customer to receive PRIORITY SERVICE 50% Off Normal, After Hours or Holiday Diagnostic 10% Off All repairs 10% Off Any Indoor Air Quality Equipment
I arrived on site to perform a tune up on a Five Star 16 SEER 2 Ton Air Conditioner that we installed. Upon arriving the customer informed me that the air filter slot was tearing the filter when it was removed. I proceeded to fix the filter rack. All other systems were functioning properly upon departure.
I completed a diagnostic service call on an air conditioner. I determined that the unit's contactor was not receiving high voltage from the disconnect, I corrected this, restarted the unit and it is now cooling properly.
After removing the Lennox gas furnace and Goodman air conditioner, I installed a Five Star 80% 45,000 BTU Gas Furnace 3T 14" and a Five Star 13 SEER 1.5 Ton Air Conditioner. Cycled and monitored the system. Operating normally at this time. Included with the installation is a free 1 year service maintenance agreement.
I installed a Five Star 80% 70,000 BTU Gas Furnace and a Five Star 13 SEER 2 Ton Air Conditioner. All systems components are operating within manufactures specifications at this time.
I completed the scheduled maintenance agreement fall tune up on a Goodman gas furnace. I visually inspected the unit. Checked voltages, amps and pressures. Completed combustion analysis. Cycled and monitored system. Operating normally at this time.
I completed scheduled maintenance spring tune up on a Carrier 13 SEER 2.5 Ton Air Conditioner. I visually inspected the furnace. Checked voltage and amps. I inspected the evaporator coil. I checked the temperature difference across the coil. Checked refrigerant charge, voltages and amps. I rinsed the condenser coils with water. Cycled and monitored the system. Operating normally at this time.
I installed a Five Star 80% 70,000 BTU Gas Furnace and a Five Star 13 SEER 2.5 Ton Air Conditioner. Everything is operating within manufacturers specifications at this time.
I installed a Five Star 16 SEER 2.5 Ton Air Conditioner to replace current Comfortmaker system. Everything is operating properly at time of departure.
I performed an installation of a Five Star 13 SEER 2 Ton Air Conditioner and moved the drain to the other side of the furnace during installation. Everything is operating properly at time of departure.
I installed a Five Star 96% Two-Stage 80,000 BTU Gas Furnace and a Five Star 17 SEER 2 STAGE 3 Ton Air Conditioner. System is set and customer is ready for the cooling season.
