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Steven is awesome - he's done seasonal checkups a number of times plus fixed a couple of critical issues in record time over the past few years since we've been a customer. He's courteous, on-time and explains everything, with alternatives/risks (and options I can take myself), before proceeding. Staton's office staff are great, too - super nice, so easy to work with. I'm extremely confident in the expertise, level of service, quality of work, and the value I'm getting from Staton - which is unique and impressive - if other providers could emulate this level of performance, my quality of life would improve - I am not kidding!