With the cold weather coming in, we found that one of our heating systems was not working. Josh from Staton arrived the day after we called and very quickly diagnosed the problem. As always, the whole Staton team is a pleasure to work with from start to finish. Thanks again for the great service!
Our situation was a bit of a challenge here today but Josh handled all unforeseen obstacles with a smile. He was great to work with today!
Phenix arrived in the time slot set up. He went to work in a workmanlike manner, did the work and was gone in short order. The work took about 40 minutes. I'm happy and confident my unit is working as it is supposed to.
We've been working with Staton Heating and Air for close to 30 years now and as always today's service was on time and well done.
The time window, between 9am and 1pm is difficult to accommodate. It requires the customer to set aside 5 hours which is difficult. I understand the need for some window time but believe it should be a 2 - 3 hour range.
Gabe and Hai did a great job! They took good care not to damage or dirty my basement carpets and cleaned up everything after they were finished. My unit is working well. Hope it stays that way for a long time!