Hai has worked on our systems multiple times. He is always on time and very thorough and fixes the problem. We have been pleased with Statons for many years and Hai is an excellent technician!
Very customer friendly. Explained the issue clearly and patiently and was very thorough.
Very thorough seasonal system check! Our technician was on time and was efficient and polite.
This was a routine fall maintenance scheduled visit on a new property. Kenny (my tech) is Solid! I ended up with a few necessary repairs as a result of the inspection. Kenny is trustworthy and honest. Just like your auto mechanic - you want someone you trust. Kenny is my guy!
It was good having Kenny working on our job. He did a thorough job, answered our questions, and hopefully was able to solve the problem (could be pinched/obstructed ductwork). He spent extra time researching deals on new Thermostats as well - even got his manager involved who was able to approve a price reduction should we buy a certain thermostat you have in stock. Finally we thought the price was reasonable for the service. We had a good experience overall. Thanks Kenny.
The technician texted me his arrival would be in the scheduled time. He arrived when indicated. Very courteous and practicing safety within the present circumstances, mask and gloves. Service was excellent and completed in a timely manner. The entire experience was what I have come to expect from Staton. I recommend them whenever someone is looking for service.
Kenny was extremely professional, knowledgeable, and very customer oriented. By far the best service that I've had. I will forever be a loyal customer, and that's specifically due to the service that he provided. Thanks!
Kenny was thorough and patient. He answered all my questions and explained everything that he did/saw.