12910 Hwy 9 North
Alpharetta , GA 30004
(770) 746-6727

Have any feedback for us? We'd love to hear it! Call us at (770) 604-1720 and let us know how we are doing.

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Local Reviews
for roswell, ga

Rated 4.9 out of 5 stars based on 57 customer reviews

Great service

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Main Floor AC not working after service call

Folks - I believe Phenix did a fine job but may have missed something. Our main floor system 2.5 Ton seemed to be working fine but Phenix mentioned the refrigerant was low 60/-10. He added 1 lb and EZ seal but now the system isn't cooling at all. Yesterday the temp was 85 degrees outside and the main level was 80 even though the thermostat was set at 75. Also as mentioned previously multiple times....the thermostat on the main level reads an incorrect humidity level...it is now reading 7 and has been this way since you installed. No need to send someone out on weekend but early as possible next week. Our main level supports an ICU...we have someone on life support on that level and can't move him to any other floor. Pls message me with plans...thanks Jack Buckelew

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Excellent service, courteous and on time.

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Great service

Josh came within the time and texted me when he was on his way. He was friendly, professional and tidy.

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Excellent customer experience

Great service and awesome service technician.

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Great Service, as always

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Great job

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Great service

He was very friendly and provided excellent service

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Great customer and technician service

Right from the customer service on the phone, easy way to pay and excellent technician, I was very happy with service. Stephen took the time to patiently answer my questions and Tracy was very helpful on the phone. I also appreciated being given a 2 hour time window and a call when the technician was on the way

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Great Service

We rely on Staton HVAC and Steven to keep us in tip top shape!

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Great service

Amazing service as always.


Response from Staton Heating & Air:

Thank you Bryan for your kind words.

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Great Service

We are new to the area and had our first interaction with Staton when we upgraded our thermostats. Since then we’ve replaced an AC unit and entered into a maintenance agreement with them. Every interaction and every tech we’ve had out has been absolutely awesome. I can’t recommend them enough!

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Fall Maintenance

Hai Lee is an excellent technician. Professional, on time, courteous, friendly. You are in good hands when he maintenance on your unit.

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Awesome

Staton / Steven were awesome! Very professional and courteous. I think we just found our new go to HVAC company!

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Very satisfied, Staton technician went above and beyond my expectations.

I have had the Staton company install and maintain both A/C and heating units at my home for years. They are always professional, knowledgeable and prompt. Yesterday afternoon I discovered that the upstairs unit was not cooling well and called to leave a service request. My call was returned that day, even though after hours, and a visit was set up for this morning. Today, my technician, Steven Chen, really went above and beyond my expectations: the pull cord on my retractable attic stairs broke and he repaired it, then he found a dead squirrel in a varmint trap in the attic and brought it out in a plastic bag for disposal so I wouldn’t have to. Wow! That is great service! Thanks.

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Job Locations
for roswell, ga

Josh M.

Josh M. Job Checkin

HVAC services

HVAC services

hai l.

hai l. Job Checkin

Service in Roswel


Josh M.

Josh M. Job Checkin

Air Conditioning Services

Air Conditioning Services

Josh M.

Josh M. Job Checkin

Air Conditioning Services

Air Conditioning Services

Josh M.

Josh M. Job Checkin


hai l.

hai l. Job Checkin

Service in Roswel


Josh M.

Josh M. Job Checkin

Air Conditioning Services

Air Conditioning Services

Chris M.

Chris M. Job Checkin

Spring maintenance and procedures

Spring maintenance and procedures

Josh M.

Josh M. Job Checkin

Air Conditioning Services

Air Conditioning Services

Josh M.

Josh M. Job Checkin

Air Conditioning Services

Air Conditioning Services

Chris M.

Chris M. Job Checkin

Spring maintenance and procedures

Spring maintenance and procedures

Chris M.

Chris M. Job Checkin

Spring maintenance and procedures

Spring maintenance and procedures

Josh M.

Josh M. Job Checkin

Air Conditioning Services

Air Conditioning Services

Phenix X.

Phenix X. Job Checkin

Performed spring platinum maintenance on 2 systems

Performed spring platinum maintenance on 2 systems

Chris M.

Chris M. Job Checkin

Spring maintenance and procedures

Spring maintenance and procedures