This is the first time in 12 years we've been in this house that I am actually warm in the winter! I am getting so much done now that I don't have to run upstairs under the covers when it's cold! And the customer service is excellent!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Sullivan oil came to my house and installed a carrier heat pump, propane furnace, and an outdoor air conditioning unit. They estimated three days to do the job and they were just about right on. It was a big job. They were very professional and answered any questions which we had. The clean up was great also. The system has worked great for a few weeks already and there have been no problems.
Overall Experience
Quality
Price
Convenience
Max was the technician who serviced our heat pump today. He was courteous, efficient and very clean. We highly recommend Sullivan for installations and excellent maintenance.
Overall Experience
Quality
Price
Convenience
Stacey Bond was courteous, efficient and professional during my install of our new propane tank and stove.
Overall Experience
Quality
Price
Convenience
I think Jack is great. You know what is said about first impressions. From the very first call, when Jack came out to talk with us, until the completion we were totally impressed. We feel that everyone involved from day one to completion went above and beyond our expectations. They were prompt, courteous, thoughtful, put drop cloths down, cleaned up everything and took all their packaging with them. They worked very hard in extremely hot weather. We appreciate everything they did in a very professional and wonderful way. I would recommend them to everyone. In fact I already have done just that. Thank you Sullivan team.
Overall Experience
Quality
Price
Convenience
David was polite, conducted himself in a professional manner, was thorough and neat. At the moment his work also solved the loud whining sound that was being heard when the burner kicked on.
Overall Experience
Quality
Price
Convenience
Set and leveled cement pad . Installed a 100gal tank and ran gas line from tank to heat in house. Did a leak test on system at 5psi for 5min. Test passed. Did a gas check on system.
2 x 100 gal tank and gas check install.
