Superior helped us out with a last minute service call. Melissa was awesome and Grant was very thorough and made sure I knew my options. I would highly recommend them in the Lake Oconee area!
The Superior team were at my house several times over the last couple of months dealing with aging geothermal equipment. The technicians took their time to properly diagnose my systems and make appropriate recommendations. All of my questions were answered and I was kept in the loop throughout the process.
Although my system issue was not diagnosed on the first visit after 3 hours of diligent work, the same tech was sent back out a couple of days later and was able to track down the issue and repair it. The communication from the entire team was excellent and the Technician showed up ontime. I would highly recommend this company. I am happy with the outcome.
Grant is awesome. He is very professional, always shows up on time, and is extremely personable. He installed our new unit and serviced an existing unit this summer. He followed up with us to make sure everything was working well. He is the reason we decided to do a service contract with Superior. Overall all of our experiences have been great.